15 Appendix D - Common contravention codes explained in numerical order

15.1 The table below identifies the common contravention codes and the level of penalty that is given against each code

Contravention Codes	Description	Level
70	Parked in a loading area during restricted hours without reasonable excuse	Higher
71	Parked in an electric vehicles’ charging place during restricted hours without charging	Lower
73	Parked without payment of the parking charge	Lower
74	Using a vehicle in a parking place in connection with the sale or offering or exposing for sale of goods when prohibited	Higher
75	RESERVED FOR LITTERING FROM MOTOR VEHICLES
77	RESERVED FOR DVLA USE	N/A
78	Parked wholly or partly in a suspended bay or space	Higher
80	Parked for longer than permitted	Lower
81	Parked in a restricted area in a car park	Higher
82	Parked after the expiry of paid for time	Lower
83	Parked in a car park without clearly displaying a valid pay & display ticket or valid pay by phone transaction	Lower
84	Parked with payment made to extend the stay beyond initial time	Lower
85	Parked in a permit bay without clearly displaying a valid permit	Higher
86	Not parked correctly within the markings of a bay or space	Lower
87	Parked in a disabled person’s parking place without clearly displaying a valid disabled person’s badge	Higher
89	Vehicle parked exceeds maximum weight and/or height and/or length permitted in the area	Higher
90	Re-parked in the same Town car (park within one hour after leaving	Lower
91	Parked in a car park or area not designated for that class of vehicle	Higher
92	Parked causing an obstruction	Higher
93	Parked in car park when closed	Lower
94	Parked in a pay & display car park without clearly displaying two valid pay and display tickets when required	Lower
95	Parked in a parking place for a purpose other than that designated	Lower
96	Parked with engine running where prohibited	Lower

15.2 CODE: 70

Off-street only - Parked in a loading place or bay during restricted hours without loading

The area will be marked on the surface that it is for loading/delivery purposes only. Only vehicles conducting legitimate deliveries may use these spaces. CEOs will observe vehicles for ten minutes to check for loading/unloading activity.

15.3 CODE: 80

Off-street only - Parked for longer than permitted

Some car parks have a maximum stay, indicated on the car park information board, and the pay & display machines, as well as on our website. This code is used when someone has stayed longer than the maximum time limit indicated. This code may apply even if you display a valid parking ticket. CEOs will check all windows for parking tickets. They will log times they observe the vehicle to prove that it has stayed in the car park for longer than the permitted time. They will not issue a PCN until at least ten minutes after the maximum period has expired.

15.4 CODE: 81

Off-street only - Parked in a restricted area in a car park

Certain car parks have bays or areas, which are not available for general parking. For instance, wheelchair bays or hatch markings indicating areas should be kept clear for access purposes. This code applies when someone parks in the restricted area without permission, even if the vehicle displays a valid parking ticket for that car park.

15.5 CODE: 82

Off-street only - Parked after the expiry of paid for time

We use this code if the driver has overstayed the time stated on their parking ticket or the time paid for by other means. parking tickets must be displayed prominently and clearly in the windscreen of the vehicle. A PCN will not be served until at least 10 minutes after the paid for time has expired.

15.6 CODE: 83

Off-street only - Parked in a car park without clearly displaying a valid pay and display ticket or voucher or parking clock

This code applies when a vehicle is parked in a pay and display car park where

(a) No payment ticket isdisplayed

(b) A ticket is displayed but it is not valid for that parking place

Motorists are expected to pay for their parking on arrival and display a valid ticket (or voucher). No time is allowed to go and get change.

Before serving a PCN, CEOs will check that the machine is functioning correctly and where other means of payment is available that the vehicle has not paid for parking in another way through its vehicle registration number. If one pay and display machine is not working motorists must use an alternative machine, where one is available, or an alternative method of payment such as phone payment. CEOs will check the vehicle for a valid parking ticket, looking at all windows. Parking tickets are not transferable between vehicles.

A ten-minute observation period will be given

15.7 CODE: 85

Off-street only - Parked without clearly displaying a valid permit where required

We use this code where a vehicle is parked in a permit bay and

(a) no permit is displayed

(b) A permit is displayed but it is not valid for that parking place

This is an instant contravention, and no observation period isrequired.

15.8 CODE: 86

Off-street only - Not parked correctly within the markings of a bay or space

This code applies when a vehicle is parked partly outside the parking bay (one wheel or more out of the bay).

The CEOs will take photographs to show how the vehicle was parked.

This is an instant contravention, and no observation period is required.

15.9 CODE: 87

Off-street only - Parked in a designated disabled person’s parking place without displaying a valid disabled person’s badge in the prescribed manner

We use this code is used when vehicles use designated disabled bays without displaying a disabled Blue Badge. Any vehicle using the disabled bay must display the Blue Badge (and time clock where the exemption is time limited) along with either a valid parking ticket or evidence of the vehicle’s tax exemption from the Vehicle Excise Duty as required. Regulations vary between car parks and requirements are displayed on the car park signs. This is an instant contravention, and no observation period is required.

15.10 CODE: 90

Off-street only - Re-parked in the same town car park within one hour [or other specified time] after leaving

We use this code if a vehicle returns to car parks in a specific town within a specified time. A sign on the entrance and throughout the car park will state the no return period. CEOs will record wheel valve positions on first and second observations to prove that the vehicle has returned.

15.11 CODE: 91

Off-street only - Parked in a car park or area not designated for that class of vehicle

This code applies when the wrong type of vehicle is parked (e.g., a car in a coach bay, a car in a motorcycle bay or a coach in a car bay).

CEOs will take photographs to show the type of vehicle that was parked.

This is an instant contravention, and no observation period is required.

15.12 CODE: 92

Off-street only - Parked causing an obstruction

We use this code when a vehicle park causes an obstruction. This is more serious than code 86. It normally means that other traffic has difficulty manoeuvring around the obstruction. CEOs will take photographs of the vehicle causing the obstruction.

This is an instant contravention, and no observation period is required.

15.13 CODE: 93

Off-street only - Parked in car park when closed

Some car parks are not open all the time and some are closed by a barrier. This code applies if cars are left in the car park at a time when it is closed. This is an instant contravention, and no observation period is required.

15 Appendix E Cancelation Criteria

FOR CONSIDERING DISPUTES AGAINST THE ISSUING OF PENALTY CHARGE NOTICES (PCNs) FOR THE VALE OF WHITE HORSE DISTRICT COUNCIL AND SOUTH OXFORDSHIRE DISTRICT COUNCIL

Agreed by: Name: James Carpenter Title: Head of Development and Corporate Landlord

Date: Updated May 2022

REASON FOR DISPUTE	WHEN TO CANCEL	PCN UPHELD	COMMENTS
Offence: all offences
1. Adverse weather conditions	If vehicle has been abandoned in extreme conditions or roads are impassable		Examples of extreme weather would be snow or flooding or high winds if trees are blocking the road
2. Where more than one PCN is issued to the same vehicle on the same day in same location	All PCNs except for the first offence in the same car park within 24 hours	When the PCN’s have been issued in different car parks.	Only one PCN per 24 hours can be issued to a vehicle for a particular car park.
3. Marked emergency service vehicle	Service provides evidence that the vehicle was on official duty		Evidence should be on official headed paper
4. Doctor on call, district nurses, carers and midwives	Proof that the vehicle was left in response to an emergency call	Routine house visits Person’s property is next to a car park	Evidence should be on official headed paper
5. Removal vehicles, private ambulances, hearses	Proof that the vehicle was required to be in the car park or area		Evidence should be on official headed paper
6. Information is incorrect or incomplete on the ECN	Incorrect/incomplete information recorded by inspector – this does not apply to wrong make of vehicle		E.g., camera failure or wrong vehicle details
Offence: no valid ticket and no valid permit
7. Driver went for change	Driver able to produce a ticket for the relevant car park, within ten minutes of vehicle first being logged.	If parked in a permit holder only area.
8. Driver claims machine was faulty	Officers able to verify that the machine was faulty.	Driver incorrectly uses machine and perceives a machine fault.	Officers will take into account where there are known to be intermittent faults from a particular machine. Investigate by checking any discrepancies between money recorded by machine and actual coins in cash box
9. Driver forgot to buy ticket	In no circumstances,		Signs are clear within the car park, and in line with the car park order, ticket must be on display
10. Driver produces valid blue badge	Badge is valid for the time the PCN was issued or confirmation from OCC blue badge department that a badge application had been approved at the time
11. Driver didn’t read or is unable to read signs	In no circumstances	Claims unable to read English. Drivers should have sufficient language/ knowledge to understand the highway code.	Help on writing a dispute may be given if the person’s first language is not English or if they have other problems with writing
12. Valid ticket produced with registration number on the ticket	All first offences	Any subsequent PCN within one year of first PCN being issued for the same offence
13. Driver claims that signs were not visible	Inspector agrees that the view of the sign/s was obstructed at the time when the PCN was issued
14. Vehicle broken down	The driver must provide proof that they bought a ticket and also proof that they were not able to access the vehicle if the ticket is not displayed.		Not able to access vehicle, for example electrical fault or lost key. If the driver informs the office to say they are unable to move the vehicle, then officers insist they must still purchase a ticket for their duration (meter feed if necessary or if short term car park). They then would supply this ticket in the event of getting an PCN
15. Permit fallen off windscreen or dashboard or not visible	On first dispute if we know that a valid permit has been issued to the person	Any subsequent dispute (where permit is not clearly visible) relating to the same permit or vehicle within one calendar year of the first PCN being issued	Must still dispute in writing, email acceptable. Staff, councilors, and public all treated the same.
16. Vehicle stolen and abandoned in car park	Driver able to provide proof, e.g. crime report. Police left vehicle in car park following an arrest		Proof must be on official headed paper
17. Driver produces valid day permit	Driver is able to produce valid day permit for relevant car park and that he was obtaining it around the time the PCN was issued. Proof obtained from issuer	When 24-hour period is exceeded. If the permit has been tampered with, e.g., dates changed.	Permits must be filled in correctly with pen or ink, no photocopies are accepted.
18. Driver produces double issue ticket stub, receipt ticket or cash back ticket (relating to some supermarkets)	Driver produces a receipt ticket with registration number
19. Driver produces a ticket showing registration of another family vehicle	Mistakenly entered the registration of another family vehicle and the driver can produce proof that they own the two vehicles	Driver produces a ticket from a registration machine that does not match the registration number on the PCN and cannot prove they own two vehicles.
20. Driver produces a ticket but it does not exactly match the vehicle registration plate	If the ticket displayed is not the exact vehicle registration but is correct if numbers/letters transposed or up to two letters or numbers wrong. One strike per calendar year from issue of PCN – provide written warning.	The ticket that the driver produces is not the exact vehicle registration and the PCN is issued within one year of a written warning on this issue. When records show that the driver obtained a ticket/payment by other methods with the correct registration details prior to the PCN being issued and has deliberately transposed the registration details to enable meter feeding
21. Driver produces cashless receipt/claims to have paid via cashless method	When cashless receipt is for correct car park but shows a different vehicle and driver produces registration document &/or back office cashless system confirms ownership of both vehicles. When receipt is produced for correct car park and correct car. When driver produces valid cashless receipt showing correct paid tariff but wrong location.	When cashless receipt is for car park owned by another authority.	The council will cancel all first offences within one calendar year
22. Driver/passenger becomes ill or stops to assist a person (doesn’t have time to get or display ticket)	If official proof can be provided. (e.g. confirmation from a shop/office/paramedic/first-aider/doctor)	Unable to accept a letter from a friend, relative or work colleague to support dispute
23. Driver purchases a second ticket e.g. has not left the car park for the required time (no return period)	When previously agreed with the office e.g. if broken down Driver can prove that he has moved vehicle for the allowed time	If the vehicle has left the car park but another member of the family uses the same car park within the no return period.	Having bought and displayed a first ticket, if driver displays second ticket which takes him over the maximum stay period and has not left the car park for the required time, then the second ticket is not valid and an PCN is issued. Even if the vehicle has left the car park and returns with another driver, the PCN is still upheld. It is acceptable to buy a ticket and then come back and buy a further ticket as long as the total stay is no longer than the maximum stay period. This does not apply to free tickets/periods.
24. Service vehicles, emergency call-out vehicles, gas/electrical/alarm companies	Driver is able to provide timed and dated evidence that the work was being carried out as a health and safety emergency at a particular premises.
Pay and display ticket expired
25. Driver/passenger becomes ill or stops to assist a person	If official proof can be provided. (Confirmation from a shop/office/paramedic/first-aider/doctor)	Unable to accept a letter from a friend, relative or work colleague to support dispute
26. Driver delayed in returning to car park	Where a driver has attempted to purchase sufficient parking time but was then unable to return to the vehicle for the following reasons: unable to leave court hearing. arrested medical circumstances	Where a driver is delayed for reasons beyond or not beyond their control, where more parking time should have been allowed, e.g.: attending interview arranging/attending funeral attending meetings voluntary work	Driver will need to provide evidence of delay before cancellation is considered Long term medical condition does not prevent the proper use of the car park
27. Driver produces valid ticket	Where a machine issues a faulty ticket Medical emergency Proven police involvement or other similar event	In all other circumstances
28. Two tickets purchased at the same time – driver adds together to accumulate required parking period (Machine did not accept all the money paid at the time of purchasing a ticket)	When the car park inspector has taken photos of two tickets side by side on the dashboard which add up to the correct time/value required or cover the issue time of the PCN If both tickets are registration linked and purchased within ten minutes of each other
29. Driver claims to have paid for part of a tariff or over the tariff	In no circumstances		An example of a part tariff payment would be where a tariff is: 50p for 1 hr and 90p for 2 hrs. Driver attempts to pay 70p for 1½ hrs
Permit not valid for this car park
30. Permit holder unaware where to park.	Unable to access the car park (flooding, travellers). Event in town	None	Non payment of PCNs by staff /councillors pursued in the same way as all public.
31. Permit holder parked in wrong car park		Permit holder unaware of correct area or pleads ignorance or mistake or someone else outside the car park team told them where to park Members of staff or councillors saying they were delivering items to the council		Permits or season tickets exist for all long stay car parks. All permits are car park specific There is a delivery area to the side of Abbey House
32. Driver displays an on-street parking permit/ticket	In no circumstances			Need to explain to drivers that tickets/permits are not transferable between council off-street car parks and Town Council on-street parking areas. An arrangement has been made with the Abingdon Town Council to allow residents with a valid town council permit to park in a Vale Council car park from 6pm until 9am the next day
33. Unaware of the correct area to park	Where parking in the permit only area is unavoidable due to maintenance work being carried out in pay and display car park and signs are displayed indicating that this is acceptable	Where there is no exceptional circumstances/ignorance	Parking in a permit only area would be clearly signed and the car park team must be aware
Offence: non display of disabled badge
34. Driver states they have a valid blue badge	If the badge produced is valid at the time the PCN was issued.	Where the terms of the disabled badge scheme are not met Further similar offences within one calendar year of first PCN	The council will cancel all first offences within one calendar year, sending the badge owner a warning letter stating that subsequent offences may not cancelled
35. Driver claims that an application has been made	Proof that the application has been made, prior to the issuing of the PCN, and if the disabled badge is subsequently issued	If proof cannot be provided
Offence: vehicle exceeds weight limit
36. Driver challenges weight of vehicle	Driver is able to produce evidence that the vehicle does not exceed the stipulated weight		Inspectors are given guidance on the assumed weight of vehicles, but it will be impossible for inspectors to be definitive
Offence: vehicle not parked wholly within a bay
Offence: unauthorised parking
37. Driver claims unaware of this offence	Signs unclear or missing		Examples of unauthorised areas include: · yellow lines/boxes · circulation areas · motorcycle bays · car park access roadways · recycling areas (other than to unload recycling)
38. Driver delivering or collecting goods	Driver is able to provide a dated and timed delivery note, invoice etc. (on headed paper) showing that he was delivering or collecting large/bulky goods that require that vehicle to be close by. Applies to permit holder’s car parks only. The vehicle must be immediately adjacent to the premises and (un)loading must be a continuous operation.	Driver is unable to provide proof that they were delivering/collecting. Driver did not remove vehicle when delivery completed.
Offence: exceeded maximum stay (e.g. Wheatley)
39. Left car park and returned later	Driver able to provide proof that they left the car park and returned after the no return restriction	Driver is unable to provide proof that they left the car park.	CEOs carry out ‘write downs’ of vehicles to provide evidence that the vehicle has not moved. This includes times, number plate and parking bay location details
40. Driver/passenger becomes ill or stops to assist a person	If official proof can be provided. (Confirmation from a shop/office/paramedic/first-aider)		Similar reasoning to overstay of pay and display ticket
41. Driver delayed in returning to car park	Where a driver was unable to return to the vehicle for the following reasons: unable to leave court hearing. arrested medical circumstances		Driver will need to provide evidence of delay before cancellation is considered Long term medical condition does not prevent the proper use of the car park
42. Vehicle broken down	The driver must provide proof that they bought a ticket and also proof that they were not able to access the vehicle if the ticket is not displayed.		Not able to access vehicle, for example electrical fault or lost key. If the driver informs the office to say they are unable to move the vehicle, then officers insist they must still purchase a ticket for their duration (meter feed necessary or if short term car park). They then would supply this ticket in the event of getting an PCN.
43. Vehicle stolen and abandoned in car park	Driver able to provide proof, e.g. crime report. Police left vehicle in car park following an arrest.		Proof must be on official headed paper
Offence: no return within two hours
44. Visit was unavoidable	Driver able to provide proof of their return due to medical conditions/dental work/returning faulty goods/getting prescriptions.	Driver is unable to provide proof that they were collecting or returning to the car parks for legitimate reasons.
45. Driver needed to move to collect heavy goods	Driver is able to provide a dated and timed delivery note, invoice etc (on headed paper) showing that he was collecting large/bulky goods that require that vehicle to be close by. Driver is able to provide receipt of the heavy goods purchased i.e. large bag of pet food/sack of potatoes.	Driver is unable to provide proof that they were collecting. Driver did not remove vehicle when delivery completed.

Town	Car Park	Address	Post Code
Didcot	Edinburgh Drive	Edinburgh Drive, Didcot,	OX11 7LT

Goring	Wheel Orchard	Wheel Orchard, Goring,	RG8 9HB

Henley	Kings Road	Kings Road, Henley-on-Thames,	RG9 2DQ
	Grey's Road	Greys Road, Henley-on-Thames,	RG9 2AA.
	Southfields	Southfields (off Goodall Close), Henley-on-Thames,	RG9 1BJ

Wallingford	Castle Street	Castle St, Wallingford,	OX10 8DL
	Riverside	Riverside, Wallingford,	OX10 0BU
	St Georges Road	St Georges Road, Wallingford,	OX10 8HJ
	Goldsmiths Lane	Goldsmiths Lane, Wallingford,	OX10 0DN
	Cattlemarket	Cattlemarket, Wallingford,	OX10 0AU
	Thames St	Thames St, Wallingford,	OX10 0HD

Thame	Cattlemarket	Cattlemarket, Thame,	OX9 3FD
	Southern Road	Southern Road, Thame,	OX9 2EE

Benson	Mill Stream,	Benson,	OX10 6RL

Chinnor	High St,	Chinnor,	OX39 4SJ.

Culham	Culham Lock,	Culham	OX14 3BT.

Wheatley	Church Road,	Wheatley,	OX33 1NB

Town	Car Park	Address	Post Code

Abingdon	Audlett Drive	Audlett Drive, Abingdon,	OX14 3ND
	Abbey Close	Abbey Close, Abingdon,	OX14 3JE
	Cattle market	Abbey Close, Abingdon,	OX14 3JH
	Charter Multi Story	Broad Street, Abingdon,	OX14 3LH
	Civic Car Park	Abbey Close, Abingdon,	OX14 3JH
	Hales Meadow	Culham Road, Abingdon,	OX14 3NN
	Rye Farm	Culham Road, Abingdon,	OX14 3NN
	West St Helen Street	West St Helen Street, Abingdon,	OX14 5BU

Faringdon	Southampton Street	Southampton Street, Faringdon,	SN7 7AZ
	Gloucester Street	Gloucester Street, Faringdon,	SN7 7HY

Wantage	Portway	Portway, Wantage,	OX12 9BU
	Limborough Road	Limborough Road, Wantage,	OX12 9AJ
	Mill Street	Mill Street, Wantage,	OX12 9AJ

v1.4 September 2022

1.1 This policy is intended to inform the public how South Oxfordshire District Council and the Vale of White Horse District Council manage their off-street car parks under Civil Parking Enforcement Regulations (CPE) and the Traffic Management Act (TMA) as implemented in September 2022.

1.3 Both councils are members of the Parking and Traffic Regulations Outside London (PATROL) Adjudication Joint Committee which produces an annual statement of accounts which is subject to external audit.

1.7 As the highway authority, Oxfordshire County Council, is responsible for enforcing on-street parking within the two districts.

1.8 This policy also uses DfT guidance on how councils should forecast revenue in advance and sets out how we manage revenue from the income generated from our car parks and Penalty Charge Notices (PCN).

3.4.4 When people pay to park, they are agreeing to abide by the terms and conditions set out in the car park where they park their vehicle.

southoxon.gov.uk/parking or whitehorsedc.gov.uk/parking

3.6 We review all fees, charges, rules and regulations annually to ensure that they continue to meet statutory requirements and our local aims and objectives.

3.7 Paid for parking fees are able to be carried over to the next charging period.

3.9.3 The regulations governing the enforcement of parking in our car parks are made in the form of Off-Street Parking Places Orders. These are legal documents that set out what is and is not permitted in our public car parks.

3.9.5 We carry out enforcement of the Order by issuing Penalty Charge Notices (PCNs). Formal challenges to a PCN are dealt with by the Traffic Penalty Tribunal(TPT). Non-payment is dealt with by the Traffic Enforcement Centre (TEC). Please see the appendix C for how we process PCNs.

4.2 All CEOs are trained by Saba to undertake their role and how to implement the regulations. They are provided with a uniform and an identification number so that they can be identified.

5.1 Under the Traffic Management Act (TMA) 2004 (TMA), we are required to follow a specific process in issuing and enforcing a PCN - this process is detailed in Appendix C.

5.3 Payment of PCN’s

southoxon.gov.uk/parking or whitehorsedc.gov.uk/parking

7.1.1 While we enforce the regulations under section 55 (as amended) of the Road Traffic Regulation Act 1984, there are a number of terms and conditions that we determine locally such as the parking fees and charging hours.

8 Data protection and use of personal data

8.1 When undertaking enforcement actionalongside Saba Parking, we will process personaldata belonging to the individual who has received the PCN. This can include, but is not limited to:

Full details of our Data Protection, Saba and PATROL and our car parks processing of personal data can be found at

southoxon.gov.uk/parking or whitehorsedc.gov.uk/parking

9 Complaints

southoxon.gov.uk/comments-suggestions-and-complaints/

· Number of CEOs deployed.

10.3 We make annual reports available by publishing them on our websites. We also provide annual returns to the Government and for the Adjudication Service.

11.2 If there are any special events due to take place affecting the car parks we will inform the public by placing notices on or near to the information boards.

12 Appendix A Previous Car Park Pricing Policies South and Vale

13.1.1 South Oxfordshire District Council

14 Appendix C Penalty Charge Notice process

14.1.1 Don’t ignore a PCN. If you ignore the PCN or any letters we send you, or if you do not follow the process laid out, we will register the debt at court and pursue payment. This may result in the case being referred to an Enforcement Agent (Bailiff) which means the costs may increase.

14.1.4 The information that a PCN must contain are set out in the regulations and will contain the following:

14.1.6 In the following circumstances, we may need to serve a penalty charge notice by post which will also act as the Notice to Owner:

14.2.1 PCNs have two levels identified by the code included on the PCN. See Appendix D for details. Current prices are available on the councils’ websites

14.3 Payment of PCN’s

14.4.1 You can only dispute a PCN issued in our off-street public car parks. If you receive a PCN while parking elsewhere, please refer to the information on the PCN. There is a statutory process that must be followed when you challenge a PCN. This is split into two stages

The detail of this stage of the process is set out in the paragraphs below

14.5.3 We cannot accept requests to review a PCN by telephone. You cannot come to our offices to challenge or discuss a PCN.

southoxon.gov.uk/comments-suggestions-and-complaints /