Issue details

Annual complaints report

Decision type: Key

Decision status: For Determination

Notice of proposed decision first published: 22/06/2023

Decision due: 15 Oct 2024 by Joint Audit and Governance Committee

Contact: Mark Minion, Head of Corporate Services Email:

Making Representations: The committee is responsible for reviewing the formal complaints received and performance in responding to complaints against timescales set out in the corporate complaints policy.

Reason No Public Access: To review the complaints and performance in responding within the timescales set in the corporate complaints policy.