Issue - meetings
Comments and complaints
Meeting: 22/09/2020 - Joint Audit and Governance Committee (Item 23)
23 Review of complaints received 2018-19 and 2019-20 
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To consider the head of corporate services’ report.
Minutes:
The committee considered the interim head of corporate services’ report, which reviewed the formal complaints received during 2018/19 and 2019/20 in line with the corporate complaints’ procedure.
The committee reviewed the report and noted its contents.
RESOLVED: to note the review of formal complaints received in 2018/19 and 2019/20.