Issue details

Customer transformation strategy

Purpose: to review and approve the customer services transformation programme

Decision type: Key

Reason Key: To incur expenditure, make savings or to receive income of more than £75,000;

Decision status: Recommendations Approved

Notice of proposed decision first published: 26/07/2021

Decision due: 2 Dec 2021 by Cabinet

Lead member: Andrea Powell, Leader of the Green Group

Contact: James Carpenter, Head of Development and Corporate Landlord Email:


Agenda items