Issue details

Annual complaints report - 2021/22

Decision type: Non-key

Decision status: For Determination

Notice of proposed decision first published: 17/11/2022

Decision due: 24 Jan 2023 by Joint Audit and Governance Committee

Contact: Sally Truman, Customer Services Manager Email:

Making Representations: The committee is responsible for reviewing the formal complaints received and performance in responding to complaints against timescales set out in the corporate complaints policy.

Reason No Public Access: To review the complaints and performance in responding within the timescales set in the corporate complaints policy.